terms and condition

1. Introduction
Welcome to Heme Food Shop! We specialize in providing high-quality dried yogurt products. By accessing our website and making a purchase, you agree to comply with the following terms and conditions.

2. Contact Information

  • Hotline: (309) 699-6505
  • Address: 121 Woodland Hills Dr, East Peoria, Illinois (IL)
  • Email: info@goldxtop.com

3. Order Terms

  • All orders placed through our website will be processed within 1-2 business days.
  • To place an order, you must provide accurate and complete information. Heme Food Shop is not responsible for any errors caused by incorrect information provided by the customer.

4. Payment Policy

  • We accept popular payment methods, including credit cards and bank transfers.
  • Payment must be completed before the order is shipped. We do not accept payment upon delivery.

5. Shipping Policy

  • Heme Food Shop offers nationwide shipping.
  • The estimated delivery time is 3-5 business days, depending on the destination.
  • Shipping costs will be clearly displayed during the checkout process.

6. Return and Refund Policy

  • We accept returns within 7 days of receipt, provided the product is unopened and unused.
  • To request a return or refund, please contact us via email or hotline. The return shipping cost will be borne by the customer.

7. Liability

  • Heme Food Shop is committed to providing high-quality products as described. However, we are not responsible for any damages arising from the improper use of our products.

8. Changes to Terms and Conditions

  • Heme Food Shop reserves the right to change these terms and conditions at any time. Changes will be updated on our website and will take effect immediately upon posting.

9. Governing Law

  • These terms and conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, USA.

Thank you for trusting and supporting Heme Food Shop!